Qbik Helpsys

Timeline - Web Activity

The Web Activity tab of the Timeline settings allows you to configure the default expiry time for web activity on the Timeline. You can also specify which particular MIME types will trigger the tracking of web activity by the Timeline system, including setting advanced options for how particular sites should be handled by the Timeline when they are visited by users.

Browsing

Expire site visits after ... seconds of inactivity

When a user first makes a request to a new site, an activity bar is created on the Timeline to indicate their visit. This setting determines how long WinGate will wait for further requests from that user to that site, before it deems that they have finished their visit.

If the inactivity time is reached (i.e. there are no more requests to that site by the user within that period) then WinGate will stop the growth of the associated activity bar on the Timeline, and change its color to the inactive color as set on the Appearance tab.

Merge similar domains

This option (checked by default) will cause the web activity from URLs that contain a similar domain, to be merged as one line of activity on the Timeline. The Timeline defines a similar domain as the section of a URL, immediately preceding a top level domain identifier.

e.g. wingate.com, sales.wingate.com, marketing.wingate.com are all considered to be from the wingate.com domain.

Triggers...

Selecting the Triggers... button will open the MIME Types dialog where you can configure which MIME types will trigger the tracking of web activity by the Timeline. By default the text/html MIME type is listed to allow for the tracking of web page activity.

Site Definitions...

The Site Definitions button allow you to categorize URLs into particular sites for the purpose of tracking web activity. Clicking the Site Definitions button will open the Custom Site Definitions dialog, where you can create sites to manage how particular URLs that users visit will be handled by the Timeline.

Each site can be then used to manage multiple URLs when you are setting advanced options for the tracking of web activity.

You can use the WinGate wildcards of ?(question mark) and *(asterisk) to broaden the scope of URLs that will be included in the site.

Using a ?(question mark) in a URL name will match any single character in the position where it is placed. e.g. ?ingate.com will match any site that begins with a valid character and is immediately followed by "ingate.com", such as wingate.com, lingate.com, ringate.com

Using an *(asterisk) will match one or more characters in the position that it is placed in the site name. e.g. wingate.* will match any URL that begins with "wingate." and is followed by 1 or more valid characters, such as wingate.com, wingate.net, wingate.org.nz, wingate.it.

Advanced tracking options for particular URLs, and sites you have created, can be configured when you click the Advanced button on the Web Activity tab (See below).

Advanced...

The Advanced... button on the Web Activity tab of the Timeline Settings allows you to set how the Timeline will handle particular URLs, or groups of URLs that have been configured into a site (via the Site Definitions button).

To add a site:

  1. Open the Timeline Settings.
  2. On the Web Activity tab, click the Advanced button to open the Sites dialog.
  3. Click the Add new button to open the Edit site/URL handling dialog.
  4. In the Tracking details section, enter either:
  5. The Site/URL that you want to define specially tracking for. You can use the standard WinGate wildcards of ? (question mark) and or *(asterisk) to provide pattern matching capability to the site name.

    Using a ?(question mark) in the site name will match any single character in the position where it is placed. E.g.?ingate.com will match any site that begins with a valid character and is immediately followed by "ingate.com", such as wingate.com, lingate.com, ringate.com

    Using an *(asterisk) will match one or more characters in the position that it is placed in the site name. e.g. wingate.* Will match any site that begins with "wingate." And is followed by 1 or more valid characters, such as wingate.com, wingate.net, wingate.org.nz, wingate.it.

  6. Select the Select Site button to select from a site you have defined under the Site Definitions button on the Web Activity tab (as explained above).
  7. Select the Use data list checkbox to select a global data list of URLs that you have created previously in the WinGate Data system.
  8. Select the options of how you want the Timeline to handle these site(s) when they are visited by users.
  9. Click OK to exit the Edit Site dialog. The newly entered site will be listed on the Sites dialog.
  10. Click OK on the Web Activity tab to confirm your changes.

Downloads

Track file downloads separately

Enabled by default, this option will cause items downloaded by users over HTTP to be displayed as a new activity bar (Separate from the initial activity bar created when they access the site/page with the download link).

Selecting the Triggers... button will open the MIME Types dialog where you can configure which MIME types will trigger their tracking in the Timeline as downloaded items. The most common MIME types are listed by default.

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You can use basic Full-Text Searches against the page title and body to find matching articles. Use the following search modifiers to refine your query:

  • event management (no quotes) will find all pages containing the words "event" OR "management"
  • "event management" (with quotes) will find all pages containing the phrase "event management"
  • +event -management will find all pages containing the word "event", AND NOT the word "management"